Order Info

Pickup & Shipping

At checkout, "Free Shipping" indicates local pickup, not mail delivery. For t-shirt fundraisers, please refer to the online fundraiser webpage for specific pickup locations and times, as these may vary.

Once your order is ready, you will be contacted by phone or email to schedule a convenient pickup time.
Please note: All pickups are by appointment only.

If you need to make alternate pickup arrangements, email us at sales@thedesigncube.com.

Shipping is available upon request. If you prefer to have your order mailed, please contact us directly. A Square Invoice for shipping charges will be emailed once your order is processed. Packages ship via UPS.

Important: Selecting "Ship" at checkout does not initiate shipping. All orders default to pickup unless shipping is arranged separately.

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Production Time & Rush Orders

Fundraiser orders may follow a different timeline. Most include a defined ordering deadline and a set delivery or pickup date—please check the individual fundraiser webpage for details.

For all other orders, standard production time is 2–3 weeks from the date artwork is approved or the item is ordered online. If you need a rush order, contact us in advance. Additional fees may apply depending on turnaround time and order size.

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Returns & Corrections

Returns are accepted only in cases of printing errors or defective materials, and must be reported within 5 days of pickup or delivery. We will work promptly to correct the issue and get your updated order to you as quickly as possible.

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Ordering & Payments

Orders can be placed by emailing sales@thedesigncube.com. We accept credit card, Square, and PayPal as online payment methods.

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Thank you for your support—we look forward to helping make your fundraiser a success!